Improve business efficiency by automating business operations.
Why Automating Your Business Operations Can Make Your Business Smarter and More Efficient
MSME business automation

The MSME sector contains two categories: manufacturing and services. Currently, it employs more than 11 crore Indians. Recent surveys have said that over 65% of MSMEs have started to adopt digital channels for growth during the Covid-19 pandemic. While most MSMEs understand 'digital' in the form of UPI payments or online websites, a good online partner can also help MSMEs make their day-to-day operations easy.

Here's why automation matters to your small business:

  • Automation saves time: Many small and medium businesses spend a lot of time doing repetitive tasks such as billing, creating quotations, and data entry. Investing in automating these tasks helps businesses to save valuable time. Automating tasks frees up time for employees to spend on other tasks such as marketing, new product development, or growth strategy. For example: automated billing allows you to charge customers without manually generating and sending invoices. It reduces mistakes, creates more time for other important tasks, and also is a smarter way to track cash flows.
  • Automation can improve marketing: Businesses can increase their repeat customers and improve customer experience by automating marketing. Setting up bulk emails to customers to tell them about new products, offers, or discounts can increase the number of orders. Timed e-mails that alert customers about product delivery, or about their quotations, can also improve customer experience and keep them coming back to you.
  • Automation can help with compliance : SMBs need to be careful about their compliance rating as this will directly affect their ability to do business with others. A good GST compliance rating signals to other businesses that your business is compliant with the tax department. The compliance score is calculated on the timely filing of monthly and annual returns, input credits used, taxes paid etc. Having automated bills, e-receipts, transaction details and quotation information can make GST compliance much easier. Manual errors, lack of records, and traditional bookkeeping might find it harder to keep up. As of 2022, the government of India has also made e-invoicing mandatory for businesses of Rs. 50 crore turnover or more.
  • Automation can improve customer experience: By automating basic customer experience functions such as ticket generation, quote management, account management, transactions and invoicing, small businesses can free up time and energy to do more important work such as company branding, new channels, social media presence or personalization.
  • Automation can make getting business loans easier: small businesses can get credit faster by creating a system of documentation, e-receipts, and online bills. These documents not only help businesses establish creditworthiness, but can also make them more authentic, thereby leading to faster loan approvals. Several credit-lending authorities including fintech platforms, banks, and even organizations like the RBI are using e-receipts and e-accounts to enable giving loans to MSMEs.

Automating billing, invoicing, transactions, and customer service can greatly improve small and medium business operations. With cost-effective digital receipts and accounting, SMBs can organize their business data, apply more effectively for loans, and improve time spent on repetitive tasks.

At MarketCentral, our billing and invoicing solutions can help SMBs replace time-consuming manual bookkeeping. With transaction management, customer information management, and inventory management at your fingertips, your business operations can be made simple, effective, and compliant.

Register now to explore how your business can be automated.

Worried about your data's online safety? Read more to see how MarketCentral gives your business the best security here.

Let us know what you think about this article at

Don't forget to share this post

Facebook Twitter LinkedIn Instagram
News letter

Join 50,000+ entrepreneurs who already have a head start.

Get free online marketing tips and resources delivered directly to your inbox.

Start your online business today. For free.

Sign up for MarketCentral free to access all of the tools and services you need to start, run, and grow your business.

Try MarketCentral for free, no credit card required.

Popular Articles
MSMEs in northeast region


Credit cards for MSMEs


business funds


technological growth


Promote online business


MSME schemes and loans


MSME and customer experience


MSME online advertising


MSME business trends and forecast


MSMEs are job creators

SMBs are top job creators in India

Digital payments for MSME

Here's How UPI Can Help Your Business Grow

MSMEs that grew big

5 Small Indian Businesses That Grew Big

Business safety

5 Ways to Make Your Business Safe from Future Shocks

festival business tips

Diwali business: Tips for small and medium businesses during the Indian festive season!

MSME digital transformation

Get Online, Grow Big: Digital-First Small Businesses Are Prepared for The Future

MSME GST scheme

The New GST Scheme: How Will It Impact Your Online Business?

MSME schemes and credit cards

In the News: MSME Credit Card, post-Covid revival, and new schemes for small businesses

Independent business

How MSMEs Can Grow And Achieve Greater Independence

MSME logistics challenges

Transport and Logistics Challenges Faced By MSMEs

Digitizing supply chain

The Importance of Digitizing Supply Chains for MSMEs

Sustainable business growth

How MSMEs Can Grow Sustainably With Three 'R's

Sustainable business growth

The Importance of Sustainable Growth for Businesses

MSME customer retention strategies

4 Customer Retention Strategies for MSMEs

MSME customer retention strategies

Customer Retention

MSME day

MSME Day 2022

Target market

What is Your Target Market? - Part Two

Target market

What is Your Target Market? - Part One

MSME Data security

9 Ways to Make Your Business Data Safe and Secure Onlines

MSME business automation

Why Automating Your Business Operations Can Make Your Business Smarter and More Efficient

Increase website traffic

8 Effective Ways to Drive Traffic to Your Website

business growth strategies

5 Ways to Keep Your Online Business Growing

SEO services

What is SEO or Search Engine Optimization, and How Can It Help Your Business?

Festival discounts

6 Tips for Marketing Your Business During Festivals.

Branding benefits for MSMEs

Branding for Small Business - What is It, and How to Do It.

branding for MSMEs

What is branding and why do small businesses require it?

Women entreprenuers

Women Entrepreneurship and Women-led MSMEs: Schemes and Benefits PART Two

Women entreprenuers

Women Entrepreneurship and Women-led MSMEs: Schemes and Benefits PART ONE

Digital transformation of MSME

Go Digital, Go Secure: What Does This Mean for MSMEs?

Social commerce benefits

What is Social Commerce and How Can it Help MSMEs?

ISO certification

How to implement ISO 9001 for Your Small Business?

ISO certification

Why is an ISO Certification Important for Your Business?

Financial operations for MSME

Updating Your Financial Operations Can Save Your Business Lakhs of Rupees!

Secure business

Keeping Your Business Safe Online: The MarketCentral Way

MSME digital marketing


Technology upgradation

The MSME Tech Upgradation Scheme: What Does it Mean?

Online business security

5 Ways to Protect Your Data and Build a Secure Online Business

Customer experience benefits

Customer Experience: 3 Ways for B2B Businesses to Stand Out from the Crowd

Online business trends

Diwali 2021: 3 Trends in Online Business, E-commerce Inflation, and More

Ecommerce business trends

4 Steps To Guide Your Business-to-Business (B2B) Enterprise Towards eCommerce Success

Social media outage

What The Facebook, WhatsApp Outage Can Teach Small and Medium Indian Businesses

Growth of ecommerce market

E-Commerce Market in India to reach $350 Billion by 2030: What Will This Mean for SMBs?

Udyam portal for MSMEs

50 Lakh MSMEs Have Registered on Udayam portal. Enroll your business today.

MSME schemes and funds

3 Recent Schemes and Funds for MSMEs and What They Mean

MSME entreprenuers

Entrepreneurship and Competition in the Time of Covid-19

Udaan monopolizing distributions

Amul, Parle Among Businesses That Has Cut Supplies to Udaan

Learnings of MSMEs post covid

Covid-19 Second Wave: What Can Small and Medium Businesses (SMBs) Learn From It?

Amazon's Physical stores

Amazon is Opening Physical Stores. What Does it Mean for Small Businesses?